State EMS Director (ME)

May 13, 2019

Salary: $65,499.20 – $100,214.40
Location: Augusta

The Maine Department of Public Safety is seeking an Emergency Medical Services (EMS) Director to plan, organize and direct the day-to-day operations and business matters of the Department’s Emergency Medical Services Division, ensuring that services provided are in compliance with all applicable laws, regulations, protocols and standards of care and quality. The ideal candidate will also be strategic, have the ability to work and plan beyond the immediate pressures, remain focused on long term goals and have a strong commitment to effectiveness and efficiency.

In addition to the day-to-day operations of Maine Emergency Medical Services, the successful candidate will be expected to initiate and lead process improvement supporting implementation of technology, innovation, and quality assurance programs. Developing strong community relationships and partnerships with stakeholders in the emergency medical services system is a key responsibility of the position.  This position reports to the Commissioner of the Department of Public Safety.


  • Oversees daily operation of Maine Emergency Medical Services.
  • Oversees administration of all contracts and grants (federal, state, and/or local) in accordance with the statutory authority of the Board of EMS.
  • Oversees data management, collection, evaluation, integration and research.
  • Evaluates and ensures compliance with federal, state, and local laws; and all other regulations as required.
  • Serves as the point of contact for personnel and labor relation issues.
  • Oversees personnel matters including hiring, training and development.
  • Acts as liaison with federal, state, and local stakeholders in EMS, Fire/Rescue, and Health Care Administration.
  • Develops and recommends EMS program goals and objectives.
  • Develops and manages the Maine Emergency Medical Services budget through monitoring expenditures, forecasting funds and identifying grant sources.
  • Ensures compliance with established rules and regulations.
  • Participates in evaluating, analyzing, and modifying quality assurance programs as it relates to pre-hospital medical care.
  • Represents the Maine Emergency Medical Services, the EMS Board and the Department in meetings and in legislative matters, including occasional testimony to the Legislature.
  • Provides information and assistance to other departments, outside agencies, and the public on assigned functions.
  • Assists the Board and staff in overseeing the handling and resolving of complaints and concerns regarding practice by licensees.

Minimum Requirements

A Bachelor’s degree or higher in a field related to health or emergency medical services AND six years of experience, including managerial experience, OR a 10-year combination of education and career experience, including managerial experience.  Having met the minimum requirements, the preferred candidate, will have a vision of the future of the EMS system for Maine and ten (10) yearsof experience as a practicing paramedic in an EMS transport agency with five (5) of those years in increasingly responsible supervisory or middle management positions.

The background of a well-qualified candidate will demonstrate the following competencies:

  1. Leadership, including significant experience in the EMS community.
  2. Management, to include financial, human resources and strategic planning.
  3. A thorough understanding of compliance in a complex regulatory environment, including knowledge of regulations applying to ambulance services.
  4. Comfort and experience presenting to groups of people with preferred experience presenting to boards of directors, legislators and senior internal and external stakeholders.
  5. Ability to inspire a harmonious work environment with employees and the public.
  6. Experience negotiating and managing contracts and ensuring vendor compliance with terms and expectations.
  7. Strong organizational skills, including meeting deadlines, exercising strong time-management and meeting expectations and following through on commitments.

Candidate must possess:

  • Proof of completion of ICS-100 (G100), ICS-200 (G200), ICS-700 (G700) and ICS-800 (G800) upon appointment and must also complete ICS-300 (G300) and ICS-400 (G400) within one year of appointment.

Application Instructions:

Interested applicants need to apply online by selecting the “Apply for this opening” button along with uploading a cover letter, current resume, copies of post-secondary transcripts, licensing, registration and certifications.  If you require a paper application, please contact Human Resources at 623-6700.

Contact Information: 

Mary-Jayne Monroe, Human Resources, at (207)623-6736 or


The value of State’s share of Employee’s Retirement Contribution: 20.17% of pay for Confidential positions
The value of State-paid Dental Insurance:  $13.13 biweekly.
The value* of State-paid Health Insurance:
90%  State Contribution = $400.21 biweekly / Employee pays:10% = $44.47 biweekly
85%  State Contribution = $377.98 biweekly / Employee pays:15% = $66.70 biweekly

*The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium payment.

Maine State Government is an Equal Opportunity/Affirmative Action employer.  We provide reasonable accommodations to qualified individuals with disabilities upon request.

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