CEO – American Assn of Poison Control Centers (VA)

November 1, 2019

THE ORGANIZATION: American Association of Poison Control Centers (AAPCC)

POSITION TITLE: Chief Executive Officer / CEO

REPORTING TO: AAPCC Board of Directors

LOCATION: Arlington, VA (Metropolitan Washington, DC area)

The CEO reports to the AAPCC Board of Directors and has strategic and overall operational responsibility for AAPCC’s financial affairs, staff, programs, and execution of its mission and business plan. She/he will ensure that AAPCC’s fiscal, operations, marketing and communications, human resources, technology, and program strategies are effectively implemented across all segments of the organization.

Strategic & Programmatic Leadership:

• Provide leadership in developing program, organizational and financial plans with the Board of Directors and staff.
• Work closely with the Board to ensure that the organization has a long-range strategy that achieves its mission and toward which it makes consistent and timely progress.
• Maintain effective relationships with a variety of internal and external organizations including but not limited to federal and state and non-federal and non-state agencies, and other associations and organizations that are important to AAPCC in achieving its goals and objectives.
• Carry out plans and policies authorized by the Board.

Revenue Generation and Development:

• Ensure proper financial management, oversight and reporting for all government and other contracts.
• Ensure that all funds are responsibly and prudently allocated to reflect the needs of the organization.
• Oversee a team of data sales professionals who are motivated to renew and expand the number of customers and increase annual revenue each year.
• Lead all national marketing, branding, and business development strategies from a one voice perspective vs. 55 individual voices.
• Work with the staff, the Finance Committee and the Board in preparing a budget assuring the organization operates within the budget guidelines.

Personnel Management:

• Responsible for the recruitment, onboarding, training, compensation, management and supervision of all staff and consultants while being consistent with AAPCC employment policies and all applicable statutes and regulations.
• Ensure that job descriptions are clearly defined and developed, that regular performance evaluations are held, and that sound human resource practices are in place.
• Foster a culture that encourages full contribution, engagement and development of staff.
• Maintain a climate that attracts, motivates and retains a diverse staff of top-quality employees.Board and External Relations:
• Develop and maintain positive and effective relations with the Board president, Executive Committee, and other members of the Board of Directors.
• Ensure that the Board of Directors is kept fully informed of the conditions and operations of AAPCC.
• Serve as lead liaison between the Board and the staff.
• Establish sound working relationships and cooperative arrangements with the association’s wide range of stakeholders.

Administrative Management:

• Oversee all general administrative needs and relationships to include physical office facilities, insurance providers, and benefit providers.
• Ensure the maintenance of official records and documents and ensure compliance with federal, state and local regulations.


The successful candidate should ideally possess a majority of the following core qualifications and professional experiences:
• First-hand knowledge of, and a proven track record with, successful federal government contracting and award renewal.
• Senior leadership experience in nonprofit, association, government or private sector management in terms of financial and administrative oversight.
• Experience working with, and supporting, a volunteer Board of Directors while helping them to prioritize objectives in terms of mission attainment and resource allocation.
• As appropriate and necessary, the candidate should be comfortable and effective serving as a spokesperson of a national association.
• A proven track record of building, managing and leading effective teams with the ability to attract, retain, grow and inspire a small but impactful central office.


• Experience in public relations campaigns – with a focus on educating the general public on a cause or service.
• Experience with data driven products and solutions with an ability to understand the value and nuances of one of the most important assets of AAPCC – in terms of both the collection process and sales of NPDS.
• Experience working within the health care industry and the consumer products industry.
• Experience working with or within state or federal governments.
• Experience working for a national membership organization that seeks value and relevancy in exchange for their membership dues.

The successful candidate should:

• Be a natural salesperson with an entrepreneur mindset in seeking out new partnerships, customers, and industry allies.
• As the public face of AAPCC, be someone with the ability to define and passionately articulate the organization’s mission to diverse audiences.
• Be a confident leader with outstanding people skills.
• Embrace innovations and new technologies that will help achieve organizational goals while addressing the needs of future generations.
• Have the ability to build consensus within a wide spectrum of stakeholders to include: the Board of Directors, the member centers, the national staff, the customer base, external partners, and the public at large.
• Understand the value of each member and be driven by a commitment to customer service.
• Have outstanding written and verbal communications skills. A passionate communicator with strong interpersonal skills and ability to communicate externally and internally.
• Possess the intellect to understand the broad issues facing health care and public health.
• Value the contributions of all staff and have the ability to assemble a cohesive team.
• Above all, be a passionate believer in the mission and the potential of AAPCC.

• A Bachelor’s degree is required. A PharmD, RN, MD, MPH or JD degree is highly attractive.

• A degree or certification in data analytics is highly attractive.

• A CAE designation is also highly attractive.

Please electronically send a cover letter addressing your specific qualifications with respect to the position description along with a chronologically organized resume to: