Elizabeth B. Armstrong

MAM, CAE, Management Counsel

Mrs. Armstrong is the chief staff executive for NASEMSO. She oversees NASEMSO’s scope of operations and staff team delivery of services, programs, and information beneficial to the members. She is responsible for the association’s legal and corporate functions, financial management and leadership/governance support. Her education includes a B.B.A. in Marketing from The College of William and Mary, and a Master of Association Management from The George Washington University. She is a Certified Association Executive.

Dia Gainor

MPA, Executive Director

Ms. Gainor is the executive director for the National Association of State EMS Officials (NASEMSO) and provides strategic leadership to promote and expand the organization’s presence and capacity as a national leader in emergency medical services (EMS). As executive director, she acts as a spokesperson for NASEMSO, positioning the association to pursue its vision with federal partners and other organizations. Her major duties and responsibilities include outreach, representation and business development. She also was the staff lead for both the NHTSA-funded EMS Workforce Guidelines and DHS-funded Model Interstate Compact for EMS Personnel Licensure projects. Prior to coming to ASMI, Dia was Idaho’s State EMS director for 19 years. She served as president and treasurer of NASEMSO, as well as chair of its Highway Incident & Transportations Systems Committee. In 2008, Dia was appointed by Secretary Peters to serve on the National EMS Advisory Council (NEMSAC) to the U.S. Department of Transportation (U.S. DOT) and was selected by the National Highway Traffic Safety Administration (NHTSA) to serve as the Council’s first chair. She also chaired the Intelligent Transportation Systems Transportation Safety Advancement Group (TSAG) for the U.S. DOT Research and Innovative Technology Administration, which focuses on interdisciplinary opportunities to promote technology solutions to protect public safety responders and travelers. In May 2011, Dia received the highest award the Idaho Military Division may bestow upon a civilian, the Idaho Distinguished Service Medal. Additionally, she received the Idaho Governor’s Challenge Coin “in gratitude for her service.” She is an “EMS 10 Innovator” and the 2010 recipient of the James O. Page/ JEMS Award. Dia’s expertise is grounded in a B.S.in Emergency Health Services Administration, a Master’s Degree in Public Administration, and 12 years of field experience as a paramedic and firefighter.

Rachael Alter

BA, EMT, Program Manager

Ms. Alter is the staff liaison for the Pediatric Emergency Care Council and the Data Managers Council. he also manages invoicing and monthly budgets for NASEMSO contracts and grants. Prior to joining NASEMSO, Rachael was the EMS for Children (EMSC) program specialist for the Idaho Bureau of Emergency Medical Services (EMS) for five years; her employment with Idaho EMS also included service to rural providers and trauma registry contract management. She has served in various state and national organizations, including National EMSC Grantee Meeting Planning Committee, EMSC Performance Measures Advisory Council, Intermountain Regional EMS for Children Coordinating Council president, EMS for Children Innovation & Improvement Center (EIIC) Advisory Board and more. Rachael holds a B.A. in German Studies from Lewis and Clark College in Portland, Ore., is a Six Sigma Yellow Belt, and is a former Emergency Medical Technician.

Mary F. Hedges

MPA, Program Manager

Ms. Hedges is a program manager serving the National Association of State EMS Official (NASEMSO). She is the staff liaison for the NASEMSO Medical Directors Council, the Program Committee and the Highway Incident & Transportation Systems Committee. Additionally, Mary is the staff support for the NHTSA-funded Model EMS Clinical Guidelines project. She has extensive experience in government and the private, non-profit sector, with proven expertise managing programs and people, as well as success in

accomplishing legislative goals. She was the executive director of the Minnesota Emergency Medical Services Regulatory Board for 10 years, where she managed the state agency responsible for regulating ambulance service and EMS personnel. Mary served as the agency’s legislative liaison, drafting legislation and testifying at committee hearings. Mary also has held positions with the Minnesota Department of Health and Minnesota Department of Human Rights, and was a legislative intern in the North Dakota Legislative Assembly. She has served in various state and national organizations, including board member and former president of Advocates for EMS, and NASEMSO Executive Committee member and chair of its Government Affairs Committee. Mary holds a B.S. in Education from West Virginia University and a Masters of Public Administration (MPA) from the University of North Dakota.

Kevin McGinnis

QAS, MPS, Program Manager

As program manager for the National Association of State EMS Officials (NASEMSO), Kevin assists NASEMSO officers and staff to plan, coordinate, and fulfill the organization’s project contracts program, to improve ongoing coordination with other national EMS agencies and organizations, and to assure that NASEMSO is effectively represented. He served as the state EMS director in Maine from 1986 through 1996, receiving the Maine EMS Board Governor’s Award from Governor Angus King in 1997. Since leaving state government, he has served as a consultant for government, hospital, and EMS provider clients, specializing in service evaluation and creative system building. Kevin is the communications technology advisor to five national EMS associations, and specializes in EMS system development in community paramedicine and rural EMS. In August 2015, Kevin was named by the U.S. Secretary of Commerce to a second three-year term on the First Responder Network Authority (FirstNet) Board. He was named by the Government Technology/ Solutions for State and Local Government magazine as one of its 2013 “Top 25 Doers, Dreamers & Drivers in Public-Sector Innovation.”

Kathy Robinson

RN, Paramedic, Program Manager

Ms. Robinson is a program manager for the National Association of State EMS Officials (NASEMSO), staffing the association’s Education and Professional Standards and Trauma Managers Councils, managing the NHTSA-funded Implementation of the National EMS Agenda project, as well as serving as editor of the monthly Washington Update newsletter. She was the principal investigator for NASEMSO’s NHTSA-funded Pandemic Flu project, to produce the nation’s Pan Flu EMS Guidelines and 9-1-1 Protocols. In addition to her duties with NASEMSO, Kathy also is the lead staff for the Trauma Nurse Leadership Council for the American Trauma Society. Kathy has more than 25 years experience in EMS and emergency nursing as a clinician, government administrator, patient advocate, and health care policy consultant. Her extensive experience as a licensed registered nurse and certified paramedic includes various clinical and administrative roles at both a rural and large tertiary care medical centers in central Pennsylvania. In addition, Kathy managed multiple grants, supervised EMS training programs, coordinated the clinical research program, and was responsible for the development and implementation of EMS clinical policies, protocols, and procedures. Kathy has worked side-by-side with legislators and staff to implement critical policy initiatives at the state and federal level. Kathy understands the unique perspectives and needs of volunteer membership associations, having served in appointed and elected leadership and Board positions at the local, state, and national levels. She has authored numerous publications and has lectured extensively both in the United States and abroad.

Leslee Stein-Spencer

RN, MS, Program Manager

As a Program Advisor, Ms. Stein-Spencer assists National Association of State EMS Officials (NASEMSO) officers and staff on domestic preparedness issues. Leslee has over 30 years of experience in planning, organizing, implementing and managing emergency medical services in a variety of settings. This includes providing staff support for the Health and Medical Preparedness Council, representing the association at national and federal meetings as it relates to preparedness and response initiatives and activities and reviews and provides comments on federal documents and plans. Leslee served as the state EMS Director in Illinois from 1986 through 2004; and Director of Medical Administration and Regulatory Compliance for the Chicago Fire Department from 2007-2017. Throughout her career, she has received numerous awards and has lectured both nationally and internationally on domestic preparedness. Leslee has also served as a homeland security consultant for government, hospital and EMS providers on planning, preparing, training and exercising on incidents involving weapons of mass destruction and emerging infectious disease outbreaks.  In addition, to her duties with NASEMSO, Leslee currently is serving as Part-time Acting Chief of EMS for Illinois from Jan 2018-June 2018. Leslee graduated from the Mayfair Nursing School as an R.N. She holds a B.A. in Psychology from DePaul University and an M.S. in Hospital Management from the National College of Education.


Dan Manz

REPLICA Advocate

As REPLICA Advocate, Dan works primarily with state emergency medical services (EMS) officials, leadership from within the state EMS systems, interstate compact experts, the National Registry of EMTs (NREMT), and other interstate compact commissions to assist and enable states that are filing, or supportive of the Recognition of EMS Personnel Licensure Interstate CompAct (REPLICA) legislation with informational needs.

Joe Ferrell

MS, Paramedic
NCBP Advocate – National Collaborative for Bio-Preparedness

Mr. Ferrell is a program manager for the National Association of State EMS Officials (NASEMSO). He is the staff liaison for the NASEMSO Personnel Licensure Council and the EMS Health Information Exchange Workgroup. Joe also serves as the Advocate with the National Collaborative of Bio-Preparedness project with the University of North Carolina and Biospatial, Inc.  This project provides state EMS offices the ability to visualize, analyze and connect the data collected by those offices and their partner agencies.  Joe worked in the Iowa Department of Public Health EMS Office for 14 years.  In that time, he filled various positions including training coordinator, investigator, regulatory manager, and director.  Joe also worked with the Iowa’s EMS Advisory Council and it’s subcommittees on policy development , including protocol and scope of practice standards.  He has served as a board member for NASEMSO and the National Registry of EMTs.  Joe hold a B.S. degree form Iowa State University in Agricultural Education and a M.S. from Capella University in Adult Education.


Suzanne Prentiss

MPA, Paramedic, Program Manager

Ms. Prentiss is the Program Manager for the Ambulance and Vehicle Licensure Committee and the Executive Director of the American Trauma Society. Prior to taking on the leadership role with ATS, Sue served as the Advocate for the Recognition of Emergency Medical Services Personnel Licensure Interstate Compact (REPLICA) and guided the development of Interstate Commission for EMS Personnel.  Sue has held numerous leadership positions in public safety and healthcare at the national, state, regional and local levels. She was the Project Director for Dartmouth Medical Schools’ federally funded rural health outreach initiative focusing on EMS, served as the administrator of the Woodsville (NH) Rescue Ambulance, as the N.H. State Trauma System Coordinator, and was the Chief of EMS at the New Hampshire’s Department of Safety. Prentiss is a graduate of Saint Michael’s College and the University of Phoenix, Senior Executives in State and Local Government at the Harvard Kennedy School of Government, and an NH Hoffman-Haas Fellow


Sharon L. Kelly

Membership Coordinator and Executive Assistant

As Membership Coordinator for NASEMSO, Ms. Kelly manages data information systems and computer records, print media production, and inquiry response. She is responsible for statistics compilation and analysis, and maintains membership and dues records.

Michelle Savoie

CMP, Meetings Manager

Ms. Savoie handles meetings management, and membership and meetings promotion for NASEMSO. She is a Certified Meeting Professional (CMP) and uses her comprehensive knowledge of meetings management to enhance the experiences of NASEMSO members. In 2014, she earned the Certified Virtual Event Planner designation from ICohere Academy. In 2015, Michelle became a Digital Event Strategist by successfully competing the DES certificate program.

Dawn M. Shiley

MA, CAE, QAS, TSMBE, CVEP, Communications & Marketing Director

Ms. Shiley is Communications & Marketing Director for NASEMSO. She has more than 25 years experience working with non-profits and trade associations. She earned her B.A. from Vanderbilt University and M.A. from The George Washington University School for Public and International Affairs. In 2013, she received The Social Media Business Equation Certification, a top certification program for professionals on social media marketing campaigns. She became a Certified Association Executive (CAE) in 2016.

Chelsea Firth

Project Manager

Ms. Firth manages the ASPR cooperative agreement for the National Association of EMS Officials (NASEMSO) to strengthen national capabilities for interfacility transport of patients with suspect or confirmed special pathogens. She received her B.S. in biochemistry from Villanova University in 2014. In 2015, she received her M.S. in healthcare emergency management from Boston University.

Zoe Renfro

Member Services Specialist

Ms. Renfro is the Member Services Coordinator for NASEMSO. She coordinates the needs of NASEMSO’s contract team, currently assisting on two of NASEMSO’s federal contracts.

Jay Bradshaw

Project Specialist

Jay is the NASEMSO Webmaster and works with staff and members to create and maintain a user-friendly website with current and relevant content.